Start free. Build a monthly habit.
Check your own statements before choosing a plan. Start with 3 statement uploads per month, free. No credit card required.
Free account
Your statements. Your pace. No sales call.
Upload up to 3 statements each month. Add your expected rates and investigate the differences. Upgrade only when you choose.
Solo
One agent, one book, no more spreadsheet reconciliation.
billed monthly
Choose Solo- 1 user
- Up to 15 statements / month
- Every reconciliation check
- Dispute tracking to recovery
- Private email-in address
- Learned carrier formats
- CSV + PDF exports
Agency
For growing agencies reconciling across producers.
billed monthly
Choose Agency- Up to 5 users
- Up to 100 statements / month
- Calculated downline payouts + exports
- Agency rate overrides per carrier
- Everything in Solo
Upline
For FMOs, IMOs, and GAs paying a full hierarchy.
billed monthly
Choose Upline- Up to 20 users
- Unlimited statements
- Multi-level hierarchy + overrides
- Priority support
- Everything in Agency
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Optional: a paid statement review
Want hands-on help with a statement? We agree a one-time fee, scope, timing, and refund or credit terms before payment. A review is not required to use the product and does not start a subscription.
More statements or a complex downline?
Tell us your carrier count, monthly statement volume, and producer structure. We will confirm whether the current product fits before you commit.
Questions, answered
What do I need for a useful reconciliation?
Supply a carrier statement and the expected commission schedule. Prior statements help check missing payments and chargebacks. A missing expected rate is flagged for setup, not treated as proof that a payment is correct. Findings need verification against carrier records and contracts.
Who is Pineapple Split for?
Independent P&C agencies, Medicare and life agencies, and the uplines above them (FMOs, IMOs, GAs). If carrier commission statements land in your inbox and you have never been fully sure they are right, it is for you.
Can I start for free?
Yes. Create an account without a credit card and upload up to 3 statements per calendar month. Add the expected rates you want to check, review the extracted rows, and investigate the findings. You choose whether to upgrade; creating an account does not start a paid subscription.
Can you help with my first statement?
Yes. Contact the founder for product help, or choose an optional paid Commission Reconciliation Review for hands-on assistance. We agree scope, a one-time fee, timing, and refund or credit terms before payment. A paid review is not required to use Pineapple Split.
What if my carrier's format is brand new to you?
Unknown layouts need mapping review. Saved mappings can be reused when that layout recurs. CSV, XLSX, and readable PDFs are supported; scanned PDFs and some layouts need additional work. Ask us to confirm your format before paying.
Which lines of business does it handle?
Property and casualty (auto, home, umbrella, dwelling, flood, commercial, commercial auto, workers comp, general liability) checks against the commission schedule from your carrier contracts. Medicare Advantage and PDP include CMS reference checks, but the current reference seed is unverified and must be checked against current CMS documentation before use. Med Supp, health, and life use rates you set per carrier.
What happens after it finds something?
Review a potential shortfall against your carrier records and contract, then create a recovery case. Track carrier follow-up and link incremental receipts your agency confirms it received. Confirmed recoveries are net of reversals; Pineapple does not verify bank deposits or contact carriers for you.
How do you handle our data?
Statements are parsed into account-specific records, and original parsed rows are retained for audit. Unknown-format mapping may send headers and sample rows to Anthropic. We do not scrape carrier portals or store carrier credentials. See the privacy policy for providers and deletion requests.
Can I change plans or cancel?
Anytime, from your account. Annual plans are billed once a year at a lower monthly rate.